Regardless of the weather, air travel can be highly complicated in all countries across the globe. Considering air travel is the most common means of travelling nowadays, it is highly likely that you will experience a delay or cancellation at some point, our friends AirClaims have put together this handy guide as to what to do if your flight is late. Some people will not handle the situation well becoming highly stressed during the process; however, there are others who know how to deal with delays and cancellations like a pro. This article will provide information on what to do if a flight is late.
Understand The Regulations
Flights are delayed for various reasons ranging from inclement weather and air traffic to mechanical issues or traffic in the airport. If the delay is beyond the airlines control, in the case of weather or mechanical issues, then the airline is not obliged to do anything to handle the delay. Yes, it is true, that airlines are not responsible for getting you to your destination on time if they cannot control the cause of delay. It is an annoyance, but if you understand these regulations ahead of time you will more than likely remain calm during this situation.
Understand European Regulations
If you are flying to or from the EU using an EU carrier, then there may be accommodation or compensation during the delay. However, once again, if the delay or cancellation is caused by circumstances beyond the airlines control then there is no compensation. People who do not understand these European regulations can become confused with the definition of ‘extraordinary circumstances’ in the EU. According to the European Commission, extraordinary circumstances are instances that could not be avoided even if all reasonable measures are used. Moreover, the circumstances are assessed on a case-by-case basis, including mechanical faults.
Checking For Free Changes Beforehand
If there is a sign of potential inclement weather, airlines will typically provide passengers with the chance to change to another flight free of charge. The notices are often posted one or two days beforehand on the airline’s travel alert pages. Be sure to check these pages and beat the rush for seats after a storm clears.
Spotting A Delay Before Other Passengers
Passengers on delayed inbound flights are often not notified until after the flight arrives. However, there are certain methods one can use to check the status of the aeroplane and predict any potential delays hours ahead of time. For instance, United Airlines allows passengers to check the status of their flight using lights from their flight status pages. All you need to do is enter the flight number and you will find details of when the aeroplane will land. If it appears to be delayed, it is possible to begin making alternative arrangements.
Rebooking Without An Agent
When flights are cancelled, the average person will stand in line at the airline’s service counter or call an agent to book another flight. However, it is possible to beat the crowd by using a smartphone app and rebook the aeroplane ticket without an agent free of charge! For example, Delta provides this feature via its website and app to deal with the slightest of delays. All you need to do is type in your reservation and you will have the option for rebooking.
Using International Numbers
In the most severe situations, when the airline call centres have several hours of hold time, it is recommended that you use Skype on your smartphone to contact international numbers for the airline. In some cases, the international number reaches different agents who answer the call more quickly.
As can be seen, there are many different ways to deal with a flight if it is delayed. By using the information you can be sure to handle the delay in a panic-free manner.